Accessibility Statement

Our Approach to Accessibility

We aim to make the FLCCG website clear, straightforward and accessible for visitors with different needs and ways of using the web.

Last updated: 8 September 2026

1. Accessibility and Our Community Approach

For FLCCG, accessibility is about more than how our website works. It is about making local information easier for people to find, understand and use as part of an informed community.

We recognise that people access information in different ways. Therefore, we aim to keep our website clear, straightforward and practical, while continuing to improve how we share information with our local community.

2. Website Content

We aim to present website content in a clear and readable format.

Where possible, we use appropriate headings, paragraphs, lists and links to help visitors understand and navigate information.

We also aim to avoid unnecessary complexity and make important community information as straightforward as possible.

3. Using the Website

The FLCCG website can be accessed using common web browsers and devices.

Visitors may use browser settings and accessibility features available on their device to adjust aspects such as text size, contrast, zoom and other display preferences.

We recognise that people use websites in different ways and with different assistive technologies.

4. Accessibility Limitations

Although we aim to make the website accessible, some content or features may not work equally well for everyone.

There may also be occasions where older content, third-party material or technical limitations affect accessibility.

We do not claim that every part of the website will always meet every accessibility need.

Instead, we aim to identify and address accessibility problems as they are brought to our attention and as the website develops.

5. Reporting an Accessibility Problem

We want the FLCCG website to be accessible and useful to as many people as possible.

If you experience a problem accessing information, using a feature or navigating any part of the website, we would like to know about it.

Where possible, please provide:

• The page or section of the website where the problem occurred
• A description of the accessibility problem
• What you were trying to do when the problem occurred
• Any other information that may help us understand the issue

This information can help us understand the issue and consider what improvements may be possible.

We will consider accessibility issues as part of our ongoing website improvements and, where practical, look for ways to make the website easier to use.

6. Alternative Ways to Access Information

If you have difficulty accessing particular information on the website, we will consider reasonable ways to help you access or understand that information.

Where appropriate, we may be able to provide information in another practical format or explain information in a different way.

7. External Links and Accessibility

FLCCG may provide links to external websites, social media sites, organisations, services and other online resources where they are relevant to our local community or provide useful information.

FLCCG only links to resources that are publicly accessible. We do not intentionally link to private, closed, members-only, invitation-only or otherwise restricted websites, social media pages, groups, accounts, services or other online resources.

People should normally be able to follow an FLCCG link and access the relevant information without needing to be personally invited, approved, granted special permission or given access to a private or restricted resource.

This is part of our approach to making useful community information as accessible and straightforward as possible.

External resources are operated by others, and their accessibility may vary. FLCCG therefore cannot guarantee that every external resource will meet every visitor’s accessibility needs.

Where we provide an external link, we aim to make clear where the link leads and what information visitors can expect to find.

If an external resource we have previously linked to becomes private, closed or restricted, FLCCG may remove the link when this becomes known to us.

8. Ongoing Improvements

Accessibility is part of our ongoing approach to developing and maintaining the FLCCG website.

As the website develops, we will consider accessibility when making changes to content, page structures and website features.

Feedback from visitors can also help us identify areas where improvements may be useful.

9. Changes to This Accessibility Statement

We may update this Accessibility Statement from time to time to reflect changes to the FLCCG website, our approach to accessibility or the way the website operates.

The latest version of this statement will always be published on this page.

10. Accessibility Questions and Concerns

If you have a question about accessibility, experience difficulty using the website or would like to provide feedback about accessibility, these matters can be raised with FLCCG using the available contact arrangements provided on the website.

Accessibility Summary

If you have any questions about the above Accessibility Statement, please → Contact us.

Fenny Lock Canal & Community Group (FLCCG)

Our Community, Our Voice